Field Service Representative
Full Time • St. George, UT
JOB DESCRIPTION:
Join Baxter Aerospace and shape the future of firefighting with our Dragonfly autonomous aircraft, a groundbreaking vertical takeoff platform designed to clear the air—literally. Our mission is to combat wildfires with innovative, scalable technology, delivering real-time data and paving the way for autonomous water-dropping solutions that protect lives and landscapes.
ABOUT OUR COMPANY:
At Baxter Aerospace, we are building a new way to fight forest fires in a digitally connected world. We are known for our innovation, precision, and commitment to quality. We foster a collaborative and fast-paced environment where excellence is both expected and rewarded.
We are looking for top-tier team members to join our mission in advancing satellite communication equipment used for critical missions like aerial firefighting, camera data transmission from aircraft, and deployed team coordination.
DUTIES:
- Diagnose and troubleshoot technical problems related to aircraft performance, maintenance issues, and system malfunctions.
- Travel to domestic and international customer sites, including hangars, flight lines, and airbases.
- Guide and train customer maintenance personnel on correct repair procedures, upgrades, and inspections.
- Serve as the primary point of contact for customer inquiries and technical support needs.
- Communicate clearly and effectively with pilots, ground crews, and engineering staff to resolve operational issues.
- Relay field data and customer feedback to engineering and product development teams to drive product improvements.
SKILLS:
- Bachelor’s in Business Management, Project Management, Avionics, or a related field.
- Experience with communication systems common to DoD operations including RF, networking, and software systems
- Field support experience with commercial, business, or military aircraft.
- Security Clearance
- Proactive, self-directed, and customer-focused.
- Comfortable working in fast-paced, high-pressure environments.
- Willingness to travel extensively and work irregular hours when required.
- Passion for our mission to revolutionize wildfire mitigation through autonomous aerospace technology.
EXPECTED HOURS/SCHEDULE:
- Full Time: Monday-Friday 8am-6pm.
BENEFITS:
- Pay Depends on Experience.
- Health Insurance: Medical, Dental, and Vision Included.
- Opportunity for Growth and Development.
(if you already have a resume on Indeed)